Most people today have access to the internet and maximum have smartphones. Due to this, their shopping habits have also changed. From food, clothing to medicine, people want everything to reach their doorstep. As a result, businesses are either online or in a process to go online. Therefore, it is important to have a shipping and delivery policy available.
What is Shipping and delivery policy
As part of terms and conditions shipping policy informs customers about how the product will reach them. How much time it will take and what all terms will be applicable.
How to write a shipping policy?
Businesses may use different policies depending on their nature but the basic content remains more or less the same. Therefore you can use this policy draft as a shipping and delivery policy generator.
Policy Draft
If you are placing an order on www.yoursitename.com these shipping, delivery and refund policies will apply. You must also be in agreement with terms and conditions along with these policies. We are associated with the courier partners to deliver the product at your doorstep. Due to this, we provide an estimated time for shipping the product and deliver it to customers. This whole process and the final delivery date depends on multiple factors including availability of stock and time in transit. However, we will inform you about the delivery time in advance.
Order Tracking
In addition, you get an option to track your order and get live status. You can do this using the courier partner order tracking system.
Order Cancellation
In case you do not want the order you can cancel the order before delivery. You can raise an order cancellation request from customer panel. You must login to get inside the customer panel and then you can create a request. Once we deliver the product to you, then our return policy will be applicable.
Return policy
Product return policy may or may not be the same for all products. Look at the product description for more information on this.
As soon as we receive your return request, we check the order details. We have a system in place and a process to check if the return request is authentic. In addition, we also expect the customers to ensure that the product is kept in original condition as received (for example: you must not remove the tags and packaging related stickers). After this we notify you once the return request is approved or rejected.
Need help
You can connect with our team via email. Mail us at – support@yoursitename.com for any kind of shipping related inquiries.
Shipping and Delivery policies change with the nature of work or business model. It is the same as terms of service or terms and conditions. For example: terms and conditions for software company will be different from clothing companies. Therefore, you can edit these policies and make it your own.
You can also look at the privacy policy for ecommerce website, shipping and return policy and many other business documents on this website. In addition, we also have free ecommerce website templates and html website templates for free download.
